Loyalty Programs Are Addiction Systems With a Points Interface
You are not earning rewards. You are being trained to return. The points are Pavlov's bell. You are the dog.
· 7 min read
Read →You are not earning rewards. You are being trained to return. The points are Pavlov's bell. You are the dog.
· 7 min read
Read →The original price was invented specifically to be crossed out. The sale price is the real price. You knew this. You still felt like you got a deal.
· 7 min read
Read →You do not miss the product. You miss the feeling. Brands know this, and they have spent decades learning how to rent that feeling and attach it to something you can buy.
· 6 min read
Read →The unsubscribe button that takes 11 clicks. The pre-ticked donation box. The cancellation flow designed to make you give up. This is not bad design. It is very good design, pointed at you.
· 8 min read
Read →She is not recommending that face wash because she uses it. She is recommending it because she was paid Rs 80,000 to say she uses it. The disclosure is in the caption. You are not reading the caption.
· 7 min read
Read →That countdown timer is not counting down to anything. The sale does not end tonight. And they know you know this. It still works.
· 6 min read
Read →Rational arguments can be argued with. Emotions cannot. This is the most important sentence in modern marketing.
· 6 min read
Read →You think you choose what you buy. You do not. Here is the playbook advertisers have been running on your brain for decades.
· 8 min read
Read →We quit guitars, businesses, and diets after a few failures. But heartbreak after heartbreak, we keep going back. The reasons are biological, psychological, and more rational than they look.
· 8 min read
Read →We have more education, more technology, and more access to information than any generation before us. So why is religious extremism growing? The answer says more about modernity than it does about religion.
· 7 min read
Read →Using people requires one prerequisite: believing they will not notice. Here is the psychology of why manipulators always underestimate the people around them, and why they are almost always wrong.
· 6 min read
Read →We would rather win an argument than preserve the relationship we are supposedly fighting for. Here is the psychology behind why.
· 5 min read
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